Over the past few months we called upon ‘the knowledge’ of over 500 of our Hailo cabbies to identify the most confusing and outdated road signs which make up the Highway Code. We then spent two months working closely with our drivers to create new signs that accurately reflect 21st century driving issues, which were brought to life by a designer.
Category: Hailo Community
We are very proud to announce the launch of Hailo to the Big Apple. That's right, as of today you can now use the great Hailo service in New York City!
Due to the funeral of Baroness Thatcher, we would like to give a quick update on road closures and restrictions this week in London. The Funeral will be taking place on Wednesday 17th April. Road closures in the city will begin at 7:00 am and continue until approximately 17:00pm.
Check out what passenger Rowena had to say when Hailo taxi driver Steven L. found and returned her iPhone 5 recently. What can we say? Our drivers are legends and this sort of things happens week in, week out. Don't forget that we have a Lost Property Reporting feature that might come in very handy for you one day, too.
New York is the city so good they named it twice and, just like London black cabs, their yellow cabs are global icons and true icons of their city. Our New York launch is coming soon! If you have friends, family or colleagues there please let them know about Hailo and our Founding Passenger Program which offers exclusive benefits for our early passengers.
We recently shared the news about the completion of our 1 millionth journey in London and being selected Runner Up in the iTunes App Store's 'Best Apps Of 2012' for both(!) the UK and Canada. This year we'll be doing even more this year to become a more active part of the local community and events right here in the UK Capital.
Hailo Driver Andre D. and Customer Joe W. pose to commemorate the completion of 1 million Hailo journeys in London. This is truly an astounding number, especially when you consider that we launched with just 600 drivers barely a year ago!
On the 29th of August of this year we introduced the Hailo Cancellation Policy which is intended increase fairness and accountability for Hailo customers and drivers alike. For the past few months we have included messages in the app about the imminent introduction of Cancellation Fees. Please note that charges for late cancels go live on Tuesday, November 27th. Cancellation Fees are designed to encourage fair use and you will never be charged without being given notice.
What do Laura Marling, Brian Wilson and Jack White have in common? As well as being A-List musicians, they've also performed their songs live in the back of a London black cab. In this BackToFront interview, Hailo driver Mark Solomon talks to Chris Pattinson, the founder of the amazing 'Black Cab Sessions' gigs.
Maybe it's the odd hours they work, or maybe it is simply because they are fans of the great service black cabbies provide, but ever since Richard Bacon sent us that incredible endorsement via Twitter shortly after our launch, we've been receiving amazing support from local radio personalities.